Shipping policy

SHIPPING POLICY

Welcome to Mancis! We are dedicated to delivering your order quickly and efficiently. Below you will find the details of our shipping rates, timelines, and policies.

1. Shipping Locations & Origin

  • Where we ship: We currently ship exclusively to the Continental United States (excluding Hawaii, Alaska, overseas territories, and military addresses such as APO/FPO/DPO).

  • Where we ship from: All orders are dispatched directly from our local warehouses in the United States, ensuring the fastest possible delivery to your doorstep.

2. Shipping Rates & Delivery Estimates

We offer simple and transparent shipping options that align perfectly with our checkout rates:

Shipping Method Delivery Time Order Value Shipping Fee
Standard Shipping 5-7 Business Days Under $40.00 $4.99
Standard Shipping 5-7 Business Days $40.00 and up FREE
Priority Delivery 2-3 Business Days Any Amount $8.99

Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Shipping times may vary slightly during peak holiday seasons or extreme weather conditions.

3. Order Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification with a tracking number once your order has shipped from our US facility.

4. Tracking Your Order

Once your order is shipped, we will send you a confirmation email containing your tracking number and a link to track your package. You can monitor your shipment's progress in real-time. Please allow 24-48 hours for the tracking information to update.

5. Lost or Damaged Packages

If your package arrives damaged, or if it is marked as delivered but you haven't received it, please contact our customer support team immediately at contact@mancislife.com. We will work with the carrier to resolve the issue and arrange a replacement if necessary.

6. Contact Us

If you have any questions or concerns regarding the shipment of your order, please feel free to reach out to us at:

📧 Email: contact@mancislife.com