Shipping policy

SHIPPING POLICY

Welcome to Mancis! Below you will find our shipping locations, rates, order processing and transit time estimates, and related policies.

1. Shipping Locations & Origin

  • Where we ship: We currently ship exclusively to the Continental United States (excluding Hawaii, Alaska, overseas territories, and military addresses such as APO/FPO/DPO).

  • Where we ship from: All orders are dispatched from our warehouse in the United States.

2. Order Processing Time (order confirmation → shipment)

Orders are processed within 1–2 business days (Monday–Friday, excluding weekends and U.S. holidays) after you receive your order confirmation email. You will then receive a shipping confirmation email with a tracking number once your order leaves our U.S. facility.

3. Shipping Rates & Transit Time (shipment → delivery)

The transit times below are estimates counted in business days from the shipment date (not the order date):

Shipping Method Transit Time (after shipment) Order Value Shipping Fee
Standard Shipping 5–7 business days Under $40.00 $4.99
Standard Shipping 5–7 business days $40.00 or more FREE
Priority Delivery 2–3 business days Any amount $8.99

  • Free Standard Shipping applies to orders of $40.00 or more (an order totaling exactly $40.00 qualifies). Orders below $40.00 pay a flat $4.99 for Standard Shipping.

  • Priority Delivery is $8.99 for any order amount and is not eligible for free shipping.

Please note: Total delivery time = order processing (1–2 business days) + the transit time above. Transit estimates begin on the shipment date rather than the order date, and may be slightly longer during peak holiday seasons or extreme weather conditions.

4. Tracking Your Order

Once your order ships, we will send a confirmation email containing your tracking number and a link to track your package. Please allow 24–48 hours for the carrier to update the tracking information.

5. Lost or Damaged Packages

If your package arrives damaged, or if it is marked as delivered but you have not received it, please contact our customer support team immediately at contact@mancislife.com. We will work with the carrier to resolve the issue and arrange a replacement if necessary.

6. Contact Us

If you have any questions about the shipment of your order, please reach us at:

📧 Email: contact@mancislife.com